Terms of Service
Version 1.0.0 — Effective 10 June 2026
1. Who we are
The SimRacer World services are provided by New Tech Lab SAGL, Strada Ponte di Valle, 8 — 6968 Lugano — Switzerland, acting on behalf of SimRacer World SAGL (in formation) (the "Company"). Upon registration of SimRacer World SAGL in the Swiss Commercial Register, the rights and obligations under these Terms may be assumed by the new entity pursuant to Art. 645 para. 2 of the Swiss Code of Obligations.
Contact: legal@simracer-world.com
2. The Services
These Terms govern the use of the SimRacer World ecosystem, consisting of:
| Product | Description |
|---|---|
| SimRacer World APP | Mobile app (iOS / Android) for drivers: lap times, leaderboards, statistics, setup market, coaching |
| Paddock | Web app at simracer-world.com: account, leaderboards, profile management |
| SRW RaceBay | Windows desktop application for drivers: lap & telemetry upload, setup market |
| SRW Manager | Windows desktop B2B application for simulation-center operators |
Use of each installed product is additionally subject to its End User License Agreement (EULA).
3. Accounts
- Registration requires a valid email address or a Google account.
- You are responsible for keeping your credentials confidential and for all activity under your account.
- Minimum age: 16 (or the higher minimum age of digital consent in your country). Minors require the consent of a person with parental responsibility.
- Accounts are personal and non-transferable.
4. Credits and purchases
- Certain features require credits, purchasable through official channels (the shop at simracer.ch or in-app purchases where available).
- Credits are not electronic money, are not redeemable for cash except where required by law, are not transferable between accounts, and may only be used within the SimRacer World ecosystem.
- Prices, bundles and credit values may change; changes have no retroactive effect on credits already purchased.
5. Setup marketplace
- Users may upload and offer for sale setups and telemetry data ("Marketplace Content").
- By publishing Marketplace Content you represent that you are its author or hold the necessary rights.
- Buyers receive a personal, non-exclusive licence to use the purchased content; they do not acquire its intellectual property.
- Sold content remains accessible to buyers even if the author later removes their account or content: the sale is a completed contractual performance (see also the Privacy Policy, retention section).
- The Company retains a commission on sales, displayed at the time of publication.
6. Acceptable use
You must not:
- use the services for unlawful purposes or in violation of third-party rights;
- manipulate lap times, leaderboards or telemetry (cheating); detection results in disqualification and possible suspension;
- decompile, modify or redistribute the software except as permitted by mandatory law;
- access the services with unauthorised automated tools (bots, scrapers);
- resell or sublicense the services without written agreement.
7. User content
- You retain ownership of the content you upload (laps, telemetry, setups, profile pictures).
- You grant the Company a worldwide, non-exclusive, royalty-free licence to host, technically reproduce and display such content, strictly for providing the services (leaderboards, comparisons, marketplace).
- The Company may remove content that violates these Terms.
8. B2B services (SRW Manager)
- Use of SRW Manager is reserved to simulation centers holding an active B2B licence.
- B2B commercial conditions (per-session credits, invoicing) are governed by the commercial agreement between the center and the Company.
- The center operator is responsible for privacy notices towards its own end customers for data collected on site.
9. Availability and changes
- The services are provided "as is"; we do not guarantee uninterrupted availability or freedom from errors.
- We may modify, suspend or discontinue features, with reasonable notice for material changes.
- We may update these Terms: material changes will be notified in-app or by email and will require renewed acceptance.
10. Limitation of liability
To the extent permitted by Swiss law, the Company's liability for slight negligence is excluded and is in any event limited, per contractual year, to the amount paid by the user in the 12 months preceding the damaging event. Liability for intent or gross negligence, and for personal injury, remains unaffected.
11. Termination
- You may close your account at any time (deletion procedure).
- We may suspend or terminate accounts in case of breach of these Terms, with a reasoned notice except in cases of serious abuse.
- Credits unused at the time of termination for breach are not refunded, except where required by law.
12. Governing law and jurisdiction
These Terms are governed by Swiss law, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Exclusive place of jurisdiction: Lugano, Switzerland, subject to mandatory consumer-protection rules of your country of habitual residence.
13. Contact
New Tech Lab SAGL (on behalf of SimRacer World SAGL, in formation) Strada Ponte di Valle, 8 — 6968 Lugano — Switzerland Email: legal@simracer-world.com
Related documents: Privacy Policy · Cookie Policy · EULA · Account deletion